How Hospital Cafeterias Are Increasing Retail Revenue

Hospitals retail areas find themselves under increasing pressure to meet revenue goals

Faced with rising costs and financially challenging times, healthcare organizations are increasingly looking to their retail areas as an additional source of revenue generation. Although hospital foodservices operations are well known for providing patient meals, most if not all are also responsible for the retail side of foodservice operations at their onsite cafeteria, snack bar and or coffee bar. Tasked with growing their revenue contribution to the hospital, many Directors of Foodservices and Cafeteria Managers are taking creative steps to increase patronage. Increasing employee participation, enticing members of the local community, and tailoring their food and beverage offerings to the needs and culinary preferences of patrons are all goals of aggressive foodservices operators.

Grab and Go

In a busy healthcare environment, speed is key! That’s why over the past few years, many hospital cafeterias have redesigned their space to accommodate new coolers stocked with appetizing pre-packaged food choices; ranging from yogurt and fruit parfaits, to sandwiches and salads. These portable food options offer a highly convenient and fast way for busy healthcare workers to quickly grab something to eat or drink while on the run. The pre-packaging also enables staff to bring these items back to their desk or another area for consumption at a place other than the cafeteria. When used with a POS system and bar coded labels, check out of these grab and go items at the point of sale takes only a few fast seconds.

Dining Experience

Many healthcare facilities have renovated their cafeterias to offer a more appealing restaurant-like dining experience to attract employees, visitors and guests. Their goal is to entice hospital workers to remain onsite for lunch instead of seeking off site alternatives, appeal to visitors, and in some cases attract the local community. To accomplish this, Foodservices Directors are not only creating a visually appealing dining area, but also are hiring highly talented and experienced restaurant chefs with a flair for engineering new and delicious menus. Using a POS system with menu item performance tracking gives the chefs a clear picture of which menu items are performing well, and which should be removed from the menu rotation.

Employee payroll deductions

Managed through a Point of Sale System as an employee payroll deduction to be deducted from a future pay check, the ability to make a retail purchase by scanning the employee badge already carried by the healthcare worker is seen to be a valuable benefit and convenience. When employees can present the badge they already carry as a form of payment, they no longer have the need to carry cash or credit cards as they move about the facility. Frequently, this convenience means the difference between having the time to enjoy a delicious meal versus a skipped lunch or breakfast. Cashless payment also translates into an increase in add on food and beverage purchases, when the employee doesn’t have enough cash on their person to cover all the choices they’d like to make.

Credit card processing

It’s not unusual for visitors to find themselves without cash on hand when visiting a patient in the hospital. We are all consumers accustom to paying for most everything with our debit or credit cards, and are therefore quite surprised to find out the hospital cafeteria does not accept credit or debit cards. Although most hospitals offer an onsite ATM, the inability to accept credit or debit card payments translates into a lost sale; and quite possibly a full tray of food left at the checkout counter because the visitor didn’t have a convenience payment option. The checkout process is a big part of the customer experience, so it is important that credit and debit card processing is fast and fully integrated with the cash register operations of the POS system.

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Two Recommended Hospitals in Frankfurt, Germany

Frankfurt, officially known as Frankfurt am Main is the second largest metropolitan area in the country of Germany. Frankfurt is a globally renowned center for commerce, transportation, finance, education, culture and tourism. It is regarded as the second most expensive city of Germany and one of the top 10 most livable cities in the world. This city is very multicultural as 30% of its residents are immigrants. It was also the former headquarter of the U.S. Army in Germany. Visitors can find many modern hospitals in Frankfurt that offer high quality health care at global standards. All the leading hospitals accept major health insurances and provide special accommodations for international patients. Here is a note on some of the better hospitals in Frankfurt.

The University Hospital of Frankfurt located at Theodor-Stern-Kai 7 is a major health care facility in Frankfurt. The hospital offers comprehensive medical service to a large number of patients. Founded in 1914, the hospital now has 25 medical clinics and 25 research institutes. It is one of the most well known centers for various types of transplant and the only designated center for liver and pancreas transplants in the area. The central laboratory performs every kind of test for hematology, immunology and coagulation analysis. Its ISO 9001:2000 certified Institute of diagnostic and interventional radiology is remarkable and offers service in many areas. This is a premier institute for medical education and research. Tel: + 49 69 630 10

Hospital of the Holy Spirit GmbH (Hospital zum heiligen Geist) is another popular hospital in Frankfurt that offers modern and effective health care at an affordable cost. This hospital is regarded as the oldest health care facility in the city with its glorious history of about 800 years. The center offers the complete range of medical services including internal medicine, gynecology, obstetrics, surgery, aesthesia, psychosomatic medicine and pain therapy. The surgical clinic employs some well known surgeons and works under and interdisciplinary consensus. The Women’s Hospital features four birth rooms with a birthing pool, a birth stool, and a waterbed. The hospital has the best emergency care unit and ICUs. The emergency section has 20 beds and features many specialized units for heart attack, renal failure, poisoning, acute abdominal problems and shock. Tel: 069/2196-0

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Importance of Communication in Hospitals

Interaction with the front desk staff generally forms the patient’s first impression of a hospital. Lack of communication is also often the root cause of a majority of incidents that occur in a hospital. In today’s customer focused healthcare scenario, communication plays a massive role in a hospital. Sadly, it is also one of the most common and overlooked problem areas in a majority of the hospitals.

Communication can be a very effective tool for improving patient satisfaction in a hospital. Hospital feedback forms often reflect issues where improper or inadequate communication is the root cause. Long discharge time is a common cause for patient dissatisfaction in most of the hospitals, however, a major cause for disconcert could be that the patient/patient relative were not explained at the onset about the discharge process and the time taken for it and hence expects a discharge the minute the doctor orders it. Similarly, if patients are informed beforehand of the expected time delay and reasons for delay in an OPD, they are less likely to complain about the waiting time and the services at the hospital. Patient Safety is another area which relies to a great extent on communication. Improving effective communication is also one of the patient safety goals. Even a minor mistake during handover between shifts can effect patient safety. Similarly, critical test values need to be communicated instantly to the concerned consultant and in case of a code blue, alerting the code blue team or the concerned personnel is indispensable. In a healthcare set up where a critical test result or a change in the patient condition can be a matter of life and death the importance of communication cannot be emphasized enough.

Some strategies for effective communication in hospitals:

• Soft skill training should be given to staff for better patient handling. Rude staff and inadequate information and attention by staff are frequent complains of patients at the registration and enquiry desk during the peak hours of patient flow.

• The hospital should plan and prepare for communication strategies in situations where enhanced communication is required and train their staff for the same, for e.g. sudden death of a patient, violent patient relatives etc.

It is also important that the patient relatives are periodically updated about the condition of the patient.

• Senior clinical and management staff should always encourage an open channel of communication with staff down the line. There have been incidences in hospitals where patient care was compromised because the nurses were apprehensive to contact the doctor. A good communication culture in the organization also improves employee satisfaction as it improves transparency and increases accountability.

• Good intra and inter departmental flow of information is essential to improve the efficiency of hospital services. Quality indicator trends, audit results and patient feedback results should be communicated down the line to the concerned staff down the line, without which the activity is useless.

External and internal communication play a major role in a hospital set up where timeliness, adequacy, accuracy, completeness of information could play a vital role in avoiding errors and saving a life. At the end of the day, however good the clinical care given it will be useless if it is not communicated appropriately to the patient.

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Automobile Dealers – Do You Really Have a Right to Refuse New Vehicles?

According to a recent article in the NY Times:

The Chrysler Group said Monday that it had not yet accounted for tens of thousands of cars in its inventory numbers, which are already considered high by industry standards. Chrysler said it had routinely excluded these vehicles, worth billions of dollars, from its tally of unsold cars and trucks because they had not yet been assigned to a specific dealer or ordered by a customer. (New York Times, October 24, 2006)

When I began learning about the automotive industry, dealers and manufacturers had a name for manufactured, but unordered vehicles. That name was: “sales bank.” The “sales bank” is a practice that the manufacturers allege they abandoned after being ravaged by the system during the oil crises of the 1970s.

By the early 1980s, when the dust settled, Automotive News was running stories like:

Ernest D’Agostino of Rhode Island filed suit, in the U.S. District Court against Chrysler Corporation, alleging Chrysler terminated his franchise because he refused to buy “gas guzzlers” — large cars with low gas mileage. A federal court jury found against Chrysler and Chrysler, in an unreported case, appealed. Chrysler agreed to drop its appeal and paid D’Agostino a settlement (Automotive News, October 1982); and

Fred Drendall, of Drendall Lincoln-Mercury/Pontiac sued Ford Motor Company alleging that when he attempted to cancel orders he was intimidated by Ford spokesmen and when he bowed to the pressure and ordered the vehicles, the high flooring costs forced him to refinance his dealership. He was eventually was terminated and suffered a heart attack. (Automotive News, December 1982).

Those were hard times in the car business.

Today, most Sales and Service Agreements have provisions such as the following:

2. (D) STOCKS. The dealer shall maintain stocks of current models of such lines or series of VEHICLES, of an assortment and in quantities as are in accordance with Company GUIDES therefor, or adequate to meet the Dealer’s share of current and anticipated demand for VEHICLES in the DEALER’S LOCALITY. The Dealer’s maintenance of VEHICLE stocks shall be subject to the Company’s filling the Dealer’s orders therefor. (Ford Motor Company, Mercury Sales and Service Agreement, Standard Provisions.)

Most states, however, have Dealer Day in Court Acts with provisions such as:

Art. 4413(36), SUBCHAPTER E. PROHIBITIONS. Sec 5.02. Manufacturers; Distributors; Representatives. (b) It is unlawful for any manufacturer, distributor, or representative to: (1) Require or attempt to require any dealer to order, accept delivery or pay anything of value, directly or indirectly, for any motor vehicle, appliance, part, accessory or any other commodity unless voluntarily ordered or contracted for by such dealer. (Texas Motor Vehicle Commission Code)

It shall be unlawful and a violation of this code for any manufacturer, manufacturer branch, distributor, or distributor branch licensed under this code to coerce or attempt to coerce any dealer in this state: (a) To order or accept delivery of any motor vehicle, part or accessory thereof, appliance, equipment or any other commodity not required by law which shall not have been voluntarily ordered by the dealer. (Section 11713.2 California Vehicle Code)

In addition to state laws, the National Dealer Day in Court Act also proscribes manufacturer and distributors from coercing a dealer into accepting “automobile, parts, accessories, or supplies which the dealer does not need, want or feel the market is able to absorb.” 1956 U.S.Code.Cong. & Admin.News, page 4603.

But, the law is always a two-edged sword and there is generally a fine line drawn between actions that are proper and actions that are improper. For example, it has long been settled that a dealer’s refusal to take all of the manufacturer’s line of vehicles, choosing instead to sell a competitor’s models, is grounds for termination. See, for example: Randy’s Studebaker Sales, Inc. v. Nissan Motor Corporation, 533 F.2d 510 (10th Cir. 1976), at 515.

Consequently, prior to deciding whether to accept or reject delivery of vehicles, a dealer should check with a competent automotive attorney, that is familiar with the laws in the jurisdiction where the vehicles are to be delivered, with respect to his or her particular circumstances.

Note: This article is not intended to provide legal advice, nor should it be interpreted as so doing.

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Celebration of the 100th Anniversary of the Model T Ford

The year 2008 marks the 100th anniversary of the production of the first Model T Ford. All around the world enthusiasts are hosting events to mark the introduction of a modest little car that transformed the automobile industry.

The historic importance of the Model T Ford stems from Henry Ford’s ambition to build an affordable automobile for the masses. In 1903 when Henry launched his company the automobile was typically built by hand. They were produced in small numbers and sold for a substantial price that only the wealthy could afford. These vehicles were typically fragile and unreliable and difficult to maintain and keep on the road. These early automobiles were generally considered to be the frivolous toys of the rich, not a viable form of transportation. Henry set out to build an automobile that was affordable and simple to maintain and repair. With the development and production of the Model T he achieved this remarkable feat. It was the first automobile to be produced in large numbers and sold at a modest price that most people could afford. It was also a simple design – light but sturdy and generally reliable and easy to keep running.

After 2 years working on the design of the Model T, the first production model was produced in Detroit in October 1908. Ford introduced the moving assembly line in 1913 and was able to produce the vehicle in large numbers. This was an important innovation and had enormous implications for the company and the automobile industry. Within five years of the introduction of the Model T, Ford was producing over 300,000 vehicles per year – a massive increase in production for the company which had built less than 9000 vehicles in 1906. Within a short period the Ford Motor Company became the dominant manufacturer of automobiles and as other manufacturers adopted these methods of mass production this industry became the dominant manufacturing industry in the USA. The contribution to the American economy was substantial and large numbers of working men flocked to the automobile factories to obtain work in this burgeoning industry.

The Model T was exported to a large number of countries around the world and Ford factories were established in many countries including Canada, England and Australia. The Model T Ford continued in production until 1927 and over 15 million were built. It is long been a favourite among vintage car enthusiasts and it has been estimated that there over 500,000 are still in existence around the world. The centennial celebrations for this famous car are being held throughout the year and include rallies, displays and special museum exhibitions.

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Automobile Dealerships – Out of Trust Situations – Tips For the Dealer

Almost every financial organization has a workout department. Their names are as varied as Problem Loan Administration; Central Loan Department; or Special Assets Department. A dealer may be assigned to one of these special departments, or a member of the department may start appearing at meeting with the dealer’s regular bank officer.

The courts have consistently upheld the rights of lenders to have workout teams and to have those teams, within broad parameters, take affirmative actions to protect the lenders’ interests.

Matching the average dealer’s experience with work-outs, to that of the lender’s experience, would be equivalent to matching a high school football team against a professional team. The professionals have played the game hundreds of times. They have seen and heard hundreds of presentations, arguments, excuses and reasons for a dealership’s problems, while the dealer, lacking experience, is encountering the trauma for the first time. Realizing the dealer will probably be a neophyte, with respect to workouts, the following rules are provided the dealer, as a plumb line, to be followed throughout the workout procedure:

1. Do Not Confuse Friendship with Business. Factories and lenders have seen and heard most of the workout plans any dealer could suggest. The have probably seen versions of each plan which have been refined over generations by some of the best minds in the business. Their experience, however, cannot help the dealer get the best benefits for the dealer.

Employees of the factory/lender have an obligation to their corporation and in turn to its shareholders, to get the best contract for their corporation. There is nothing wrong with that; they have a legal duty to their shareholders and creditors to protect them, not you.

They will, however, indicate whether or not you workout plan is “acceptable” or “unacceptable” to them. If the proposed plan is “unacceptable”, one of two things can happen. The dealer can keep proposing plans, until one is accepted, or the factory/lender might suggest an acceptable alternative.

If the factory/lender suggests a plan acceptable to them, it means just that: the workout plan is acceptable to the factory/lender. It does not mean, and should not mean, the factory/lender will not approve some other plan, which may be more beneficial to the dealer, if the dealer knows what to request and how to structure it.

2. Do Not Confuse Optimism with Confidence. Optimism means expecting a plan will work. Confidence means knowing what to do if it does not. Never act without confidence.

3. Do Not Value a Dealership by the “SOT + Assets” Formula. The odds against that plan working are about the same as the odds against winning the lottery, except the ante is higher.

4. Do Not Say “SOT”. Sometimes a dealer talks in terms of SOT (Sold Out of Trust) or OT (Out of Trust) with the factory or lender, when the dealer actually has SAU (Sold and Unpaid) units. Once the dealer refers to an out of trust situation, it puts the factory/lender in a precarious position. All sorts of rules then come into play, both legal rules and company rules, which would not have had to take effect if the dealer used the phrase SAU. The factory/lender can’t read minds to know the dealer really meant SAU, instead of SOT. From the moment the phrase SOT is used, the only thing the listener knows for certain is, if there is a law suit and the listener were asked if the dealer said he or she were SOT on such and such a date, the listener would have to answer “yes.” Don’t put them in that position.

5. Do Not Lie. Don’t lie to yourself; don’t lie to the factory; don’t lie to the lender.

Dealers, who lie to themselves about their problems, how they got there, or their ability to solve them, base their entire solution upon a lie and, without exception, compound and complicate the original problems.

A lie to the factory/lender will alienate the only entities which have both the ability to help and the most to gain, besides the dealer and the dealer’s family, in finding a workable solution. When in doubt, remember what Mark Twain said: “I never got hurt by anything I didn’t say.” He also said that when he was ninety, he recollected he had worried about a lot of things in life, most of which never happened.

6. Do Not Panic. There are many challenges in business, and being short of cash is but one of them. Numerous dealers have been there before and numerous dealers have survived.

Analyze the problem as if it were someone else’s problem, and compose a short letter as if you were giving advice to another dealer. The advice should be to get professional help. A storm at sea, calls for seasoned sailors. No one would want a crew with little experience in storms, unfamiliar with navigation, no charts, no radar and no one to call upon for advice. A dealer with a SOT problem is in a big storm, except it won’t go away with time. Without help, the dealer’s family, friends and employees will all be affected. The dealer has to make tough decisions, or time will make them-and the dealer will not like the decisions time makes.

At the time the lender has the second meeting, referred to above, wherein the lender wants the dealer to sign the work-out agreement, the dealer should be prepared to structuring of the work-out plan, the handling of a keeper, the method of repayment and such.

As soon as you know you are OT, your first call should be to us (or someone as experienced as us) and your second call (after visiting with us, your attorney and accountant) should be to the credit company. Telling the credit company you have sold and unpaid units before they tell you, is vital to establishing a foundation upon which to build a work-out plan. At the same time, Automotive Advisors’ experience is vital to the dealer and the dealer’s attorney and accountant, in providing constructive suggestions and in planning and recognizing realistic options.

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Hospital Discharge – How to Plan For a Safe Discharge

Be aware that all unplanned, rushed or poorly coordinated discharges from hospitals are very dangerous! A recent study in the New England Journal of Medicine concluded that one in five Medicare patients are readmitted to the hospital within 30 days. One in three are back within 90 days. The author suggests that many of these problems are related to inadequate coordination of care and poor discharge planning.

Why This Happens

Discharge planning is not always given the care and attention necessary for a smooth transition from the hospital. All patients should receive detailed care instructions in their language and at their health care literacy level. Unfortunately, this does not always happen.

Hospital staff members are under intense pressure to release you as soon as they can. Those in the health care industry have coined the term “quicker and sicker” when they describe how patients are now discharged from hospitals. As a direct result of such early hospital discharges:

· 41% of patients are discharged with test results still pending.

· 13% of these tests are of an urgent nature.

What’s worse, at the time of discharge, one half of adults have trouble understanding their prescriptions or discharge instructions. In addition, less than one-half of patients know their diagnosis, treatment plan or side effects of prescribed medication.

The results of poor care coordination at the time of a hospital discharge can jeopardize your health and safety. Here is my recommendation; don’t allow this to happen to you or a loved one.

Take Active Role in Your Discharge Plan

You must insist on a well planned and coordinated hospital discharge plan. At the very least, be sure to:

1. Receive the necessary discharge education about the condition that brought you to the hospital. Take full advantage of the expertise of the hospital staff. Ask as many questions as necessary to gain a full understanding of your condition, diagnosis, and treatment plan. Ask for written information as well.

2. Request to meet with the hospital pharmacist to review all of your discharge medications. Be sure to discuss any changes, additions or deletions of medication that you were taking before your hospitalization. This process is called “Medication Reconciliation” and is essential to a safe discharge. It has been found that between 20 and 30% of all hospital re-admissions within 30 days are the direct result of medication issues.

3. Find out when you need to follow up with your medical team such as your primary care physician, surgeon or specialist. This is critical as a well coordinated discharge plan will involve timely follow up care.

4. Be sure that your primary care physician receives copies of your discharge medication list and instructions. Take your copy with you to your follow up appointment.

These are just a few of the items that need to be contained in your official discharge plan. Remember, this may not happen unless you request it. You will increase the likelihood of a safe discharge when you are an active participant in discharge planning.

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Two Recommended Medical Centers in Curitiba, Brazil

Curitiba – located in Paraná state is the most important city in southern Brazil . Curitiba is the second largest car manufacturer and is regarded as the best place for investments in Brazil. Attractions include gardens, an opera house and museums.Curitiba has a developed medical service sector with many modern hospitals.This is a summary of some of Curitiba's reputable hospitals.

Hospital VITA Curitiba is one of the best hospitals in the country. The 152 bed, modern hospital is operated by one of the leading hospital groups in Brazil. The hospital has attained many famous accreditations including the highest accreditation level of the country awarded by ONA (National Accreditation Organization). Hospital VITA has full-fledged clinical departments and seven operating rooms, all of which provide excellent medical and surgical service in every specialty.

The hospital's emergency center features an emergency room, 13 observation rooms and 1 minor surgery room making the center equipped to meet any urgency. It has a 24 bed general ICU, a pediatric ICU with10 beds, a cardiac ICU and a neurological ICU. All of the ICUs in this hospital offer 24-hour specialized care. VITA Curitiba has a nicely equipped diagnostics division that offers over 16 types of advanced procedures. It is also equipped with modern laboratories, a hemodynamics section and a pharmacy. Hospital VITA has110 apartments and it offers accommodations in a friendly environment. Tel: + 55 41 3315 1935

Hospital Santa Cruz is one of the best private hospitals in Brazil and is placed at Avenida do Batel, 1889 Curitiba. This 220 bed multi disciplinary center started in 1966 and has won ONA's third level approval. The center, popularly known by Holy Cross Hospital, offers excellent medical service in all specialties. Additionally, its preventive medicine, neurosurgery, cardiology and emergency divisions are nationally renowned. The hospital has eleven modern operating rooms including six general surgery theaters. The emergency unit has modern facilities as well as 60 specialized physicians. This specific emergency unit has the highest number of doctors per shift among the Curitiba hospitals. The ICU with 32 beds offers excellent care. The laboratories are also at par with other international hospitals. Warm accommodations are available in luxurious suites and rooms. Tel: + 55 41 3312 3000

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Hospital Dentistry As Special Dental Solution

There might be times when conventional dental care would be insufficient for some patients. The factors can range from physical limitations because of sickness to the age of the patients. Either they might be too young or they are too old to have a regular cleaning or a root canal treatment. A remarkable solution to all these problems is the hospital dentistry.

This is a special arrangement, or a solution, for those who need dental care but not in a normal setting.

Occasionally, the patients also have problems getting the treatment in a clinic. This is despite the fact that dentistry is completed with countless state-of-the-art features. It has come a long way from the 17th century when Charles Allen published the first book of dentistry, titled the Operator for the Teeth. In many cases, hospital dentistry has emerged as the only special dental solution.

This might be surprising but this special dental solution works for those patients, who have a phobia for anything related to dental care. Many people have also fear about the needles and forceps used in a clinic. The treatment might be a simple paint-free dentistry, such as for cleaning and teeth whitening. Yet, the irrational fear persists.

On the other hand, kids, young children and other patients with development disabilities would also need special care and treatment. A traditional dental setting would be insufficient for them. In extreme cases, there might be patients who would need a full sedation as in a hospital to get the pain free dentistry as well.

So what are provided in hospital dentistry?

Though the approach is slightly different from normal care in these facilities, all the common dental care solutions are available. Patients can look forward to a host of paint free dentistry, some of which are mentioned below:

• Cleaning and prevention: This includes fillings, digital X-rays and deep cleaning.

• Teeth whitening: This is remarkable for cosmetic purposes.

• Invisalign: This is a much more efficient alternative to traditional braces.

• Root canal therapy: Hospital dentistry has simplified this complex process of curing tooth pain and decay.

• Extractions: Many patients cannot stand this treatment and hence the crucial roles of pain free dentistry.

• Crowns, dentures and bridges: These are ideal for curing both teeth problems and cosmetic purposes.

• Implants: Another cosmetic solution in the most effective way

To conclude, hospital dentistry is an extension of dental care, albeit with a more sophisticated, yet simplified purposes. Precisely, it would suit everyone’s need regardless of phobias, inconvenience, age or illness.

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Locate the Best Hospitals in Milan

Milan is a wonderful city in Italy. Apart from being a sought after tourist destination, it is also a hotspot for fashion, business, art and music. Tourist attractions here include museums, castles, cathedrals, universities and libraries. You will find a sufficient number of public and private hospitals in the city. In case of an emergency you can call the Red Cross at 3883.

In case you happen to need medical assistance during your visit to Milan the Milan Clinic is a good choice for you. A complete healthcare facility that offers the entire range of medical facilities for the entire family, the clinic is staffed by English speaking doctors and nurses. The address for the clinic is 25 via Cerva, Milano. The hospital also offers vaccination advice to those traveling overseas.

The San Raffaele Hospital was founded in 1969. The facilities available at the hospital include clinical, diagnostic and surgical services. You will also find a fully equipped emergency room and an intensive care unit at San Raffaele. The focus in this hospital is on holistic healing. Therefore the hospital employees take care of the biological, psychological and spiritual aspects of healing. The hospital also carries out scientific medicinal research.

The Clinical Institute San Siro is currently in the process of remodeling and modernizing itself. The hospital mainly focuses on orthopedic surgery. The hospital holds an expertise in arthroscopic knee surgery, reconstructive surgery and sports trauma.

Located in the heart of the city, the nursing home la Madonnina is a hospital that is known to provide world class health service. The clinic provides a host of medical services and has a team of dedicated medical professionals. The hospital is operational 24 hours a day and in case of an emergency one can easily get medical assistance here at any time. The amenities at the hospital include operation theaters, delivery rooms and superior diagnostic services. The hospital address is via Quadronno at no.

Centro Cardiologico Monzino is a hospital dedicated to providing modern care in the field of cardiology. This hospital established by Professor Cesare Bartorelli is affiliated with the University of Milan and integrates research and education with clinical practice to provide the patients with the best medical care possible. The hospital offers the latest in diagnostic and therapeutic care.

The La Casa di Cura Privata Capitanio is a charity institute run by the Congregation of the Sisters of Sante Bartolomea Capitanio and Vicenta Gerosa. The hospital is the place to go in case you are looking for good and reliable services that don't cost too much. It is a hospital with multiple specialties. The hospital address is via g Mercalli, 30 – 20122 Milan and the telephone numbers is (02) 58-389-1.

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